Your report will be reviewed and processed in the United Arab Emirates.
All legal relationships arising from the review of your messages will be governed by the laws of Dubai and the United Arab Emirates.
By pressing "Continue" you as a personal data subject, consent to the processing of your personal data and / or transfer your personal data to third parties or cross-border transfer for the purposes associated with their collection, processing and storage, as well as to review the reports and provide feedback to you.
You, as the subject of personal data, consent to the processing of your personal data using automated tools or otherwise by Emirates National Oil Co. LTD (ENOC) LLC (hereinafter referred to as “ENOC”) on its own and / or administrator of personal data on behalf of ENOC, and agree that ENOC may transfer your personal data to third parties in accordance with the law and the maintenance of this form. The list of ENOC subsidiaries can be found on the website www.enoc.com
You acknowledge that before filling this form you have been informed and agree to making your data available in the database of personal data of ENOC as well as of its rights and the people who share your personal data in accordance with the Laws of the United Arab Emirates on personal data protection.
We may gather, or aggregate, certain information, such as the number of reports, nature of reports and resources provided. This data cannot be used to identify you personally and helps us to determine how often ENOC Hotline is being used, at what times of the day, and other useful statistics. We may use this aggregate data for internal recordkeeping and service improvement purposes.
Information gathered for research and statistical purposes will only be used for that purpose. Notwithstanding these terms and conditions, ENOC may be forced to disclose information to the government or third parties under certain circumstances. We may be required to reveal any information we possess to law enforcement or other government officials as we, in our sole discretion, believe is necessary or appropriate as per the applicable mandatory reporting laws in the United Arab Emirates.

ENOC Hotline is NOT an emergency service:

Do not use this site to report events with an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your nearest Law enforcement agency or emergency services.
ENOC reserves the right to amend the terms and conditions of the ENOC Hotline from time to time as required.